Terms And Policies

PRIVACY POLICY

At CiaoBella-shop.com, we respect your privacy as much as you do. We do not share your personal information with others. This information is only used by CiaoBella-shop.com and its partners to ensure the fulfilment of the service requested by you. This includes informing you of promotional offers. You can cancel your registration to mark yourself inactive; however the information you provide shall remain archived in CiaoBella-shop.com servers.
CiaoBella-shop.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st April 2022.


We may collect the following information:
* Name
* Contact information including email address
* Demographic information such as postcode, preferences and interests
* Other information relevant to customer surveys and/or offers
What we do with the information we gather


We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
* Internal record keeping.
*  We may use the information to improve our products and services.
* We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
* From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

SHIPPING AND PAYMENT POLICY

We at CiaoBella strive to deliver products purchased from us in excellent condition and in the fastest time possible. The estimated delivery time is 3-7 days from the date of purchase depending upon the location of the delivery. 
To ensure that your order is delivered on-time, please make sure of the following while entering your Shipping Address and Phone Number details:
*         Provide complete address details with House Number, Floor, Street Name and Locality along with a Landmark.
*         Enter correct City, State and Zip/Postal Code details. Orders may get misrouted if these details are incorrect.
*         Kindly make sure that Phone number (preferably mobile) is correct and reachable. We may need to call you for delivery related queries.
*         If you receive a damaged parcel, please DO NOT accept it and inform us at 9822649031 (11AM - 6PM) or email us at ciaobellabeautyandcosmetics@gmail.com

Payment Terms 


We accept payment through Credit/Debid Card, Net Banking, Mobile wallets, UPI. We currently do not accept payment through Cash-on-delivery, Cheque or Demand Draft.